Account
Horizon aftersales
What we should hold for aftersales
The minimum to keep aside for spare-parts orders, sized on customer parts sales only. Production stock in the same bin does not count towards it.
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Production also fitted on machines we build today — keep the aftersales minimum aside from the build stockLegacy only on machines out of production (DSX Gen 1 / Gen 2) — aftersales is the only demand, and it grows as the fleet agesAftersales only not in any current parts book: consumables, one-offsKit made to order BC assembles it when sold, so its own stock is always near zero — the hold tells you how many kits' worth of components to keep
Parameters and lead-time defaults
Hold = forecast demand over the supplier lead time + safety stock (95% service) + one review period (30 days). Reorder when stock falls to the lead-time demand + safety. EU holds only critical lines with real EU demand: 28 days' cover, backfilled from the UK at 10 days' worth. Forecast = trend on 24 months, capped at 60–130% of the last 12 months (80–160% for Legacy parts); safety stock is capped at half the lead-time demand.

UK holding.

PartDescriptionTypeHoldStock nowActionLeadSupplier Sold 12 mForecastReorder atEU 12 mEU holdBackfill atClass£ holdWorking
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